State Farm® Insurance Agent Jennifer Jacobs
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Angela Lasseigne
October 11, 2024
"Isabella was so helpful and got back with me on all the information I needed asap!"
"Izabelle is such a gem! So happy to be able to assist you and your family. "
Nick Harrell
October 9, 2024
"Has been amazing helping after moving 1200 miles away."
"Thank you, Nick, for your kind words! We’re so glad we could assist you during your move and help make the transition a little smoother. If you ever need anything, no matter the distance, we’re always here to help! "
Lee Ann Stach
October 8, 2024
"She’s the real MVP of insurance! If you think dealing with insurance is miserable think again! She made it was less miserable! She navigated my questions with the skill of a seasoned magician! Shes also 90% less annoying than my last agent! 10/10! Would switch again if I hadn’t already."
"Thank you so much, Lee Ann, for the fantastic review! We’re thrilled to hear that we could make your insurance experience a positive one—no magic tricks required! 😊 It’s our goal to make things as easy and stress-free as possible, and we’re glad you felt that difference. We’re here for you anytime you need us, and we appreciate your sense of humor and your trust! "
Michelle Carballo-McQueen
October 8, 2024
"We switched our homeowners and car insurances and then when we sold our home and waited to purchase our new one, Izabelle, gave us a great renters policy and was always quick to respond to my questions and emails! Highly recommend"
"Thank you, Michelle, for sharing your experience! We’re thrilled to hear that Izabelle was able to assist you seamlessly with your renters policy and was responsive to all your questions. It’s our goal to make transitions like yours as smooth as possible. We appreciate your trust and look forward to continuing to serve you!"
Jasmine Proaño
October 8, 2024
"They do my business insurance and I love how prompt and helpful they are!"
"Helping fellow small business owners is a passion of ours! Thank you for your feedback! "
Robbie Brown
October 8, 2024
"Absolutely appreciate"
"Thank you so much for sharing your experience with us!"
Karen Macgregor
September 28, 2024
"I just completed a switch of my insurance to State Farm for my auto and farm insurance. I worked with Izabelle Miller from Jennifer Jacobs office in La Grange, KY who was just delightful to work with. She made the whole process easy and was super helpful. I would highly recommend her."
"Karen, it has been a delight getting to know a fellow small business owner in the community. I’m so happy to hear of your positive experience with Izabelle. We look forward to being here when you need us most to protect your farm and cars, when you need it most. "
Shannon Lutterman
September 27, 2024
"refused to return phone calls and would only interact by email. very dissatisfied with the service."
"Shannon, Thank you so much for the opportunity to respond to your feedback. Our office has no record of you ever making contact with our office or requesting a call. Your husband did reach out to which I responded as did our corporate partners, and Sarah in my office, to help resolve the confusion in regard to the refund that was received. This information has been relayed a number of times, from a handful of people in as much detail as possible. I do understand your frustration, but as I already shared the refunds are correct and no further refund is owed. I apologize that your husband is dissatisfied with resolution, we did not have a chance to interact with you however, I hope your experience with your new insurer is to your satisfaction. "
Justice Kirk
September 27, 2024
"Izabelle helped us find life insurance that suits our needs for our family she was very knowledgeable and helpful."
"We are passionate about helping families with their life insurance. Thank you so much for giving us the opportunity to help yours! Izabelle is fantastic, we do have to agree!"
Jaime Kirk
September 26, 2024
"Purchased multi line coverages through agent Izabelle Miller. Helpful, knowledgeable, and honest!"
"Izabelle is a true asset to the office! So happy we could help you with your auto and life insurance. "
Stephani Gioielli
September 25, 2024
"Great experience with Izabelle! She was so fast and able to help with everything we needed and more!!"
"Thank you for the fantastic review! We're so glad to hear that Izabelle provided you with fast and comprehensive service. She truly excels at making sure our customers' needs are met efficiently. We appreciate your trust in us and look forward to assisting you with any future needs!"
Daniel Lutterman
September 22, 2024
"Extremely unhappy with the service experience at this agency."
"Thank you for sharing your feedback with us. We apologize for any dissatisfaction you experienced during your interactions with our agency. We understand that you have concerns regarding your returns and refund amounts. We would like to assure you that we have already provided the information regarding your returns and refund calculations. Our team has worked diligently, to verify and ensure that you received the amount you are owed. We understand that you may not be satisfied with the refund amounts, but we have followed the necessary procedures to verify the accuracy. Thank you for your understanding, and we appreciate the opportunity to assist you."
Mick Harley
September 16, 2024
"Needed a copy of my insurance policy and Jenn, my agent got the ball rolling for me.."
"Thank you so much for your kind words! So happy to help you. "
Ron Montavon
August 26, 2024
"Pleasure to work with. Made my change in insurance easy and affordable."
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Making your insurance transition easy and affordable is our top priority. We're always here to help with any future needs or questions you might have. Thank you for choosing us for your insurance needs!"
Tonnea Stephens
August 2, 2024
"Jennifer and the claims crew were very helpful really appreciate them with helping me getting my car fixed and any problems I had, they have an AMAZING crew!!!"
"Tonnea, so glad to hear you’ve been having a great claims experience. We are always happy to help you!"
Kelly “Kitten” Sullivan
July 31, 2024
"She was definitely a sweetheart should called me back promptly with a quote that was able to get me some additional discounts and features... and then made sure she called me back when my previous policy canceled to start my policy with her because I have such a busy life I forget... a very happy that I made the change"
"Such kind words Kelly! Izabelle is fantastic at her job! We love that you were pleased with your quality of service and that Izabelle could help you with your health, renters, and car insurance! "
Thomas York
July 17, 2024
"Izabelle from the Jennifer Jacobs Agency worked with me to put together a comprehensive package of auto, home, and umbrella. She was very thoughtful and timely putting together options for me. The reason I reached out was because my current provider had really dropped the ball in customer service / experience and that is a "game over" scenario for me. In less than 48 hours Izabelle had all the options in front of me. I have confidence in State Farm and certainly Izabella and the Jenifer Jacobs team."
"Thank you so much for sharing your positive experience with us! We're ecstatic to hear that Izabelle was able to provide you with timely and thoughtful options for your auto, home, and umbrella insurance needs! At Jennifer Jacobs State Farm, we strive to offer exceptional customer service, and it's rewarding to know that Izabelle mt your expectations. We appreciate your confidence in our team!"
Candace Jenny
July 17, 2024
"We love working with Jennifer Jacobs State Farm Insurance, we can call Sarah L and she does what she can to help right away. Also if she’s not available I will say all the others have been very helpful as well especially Izabelle! Thank you all so much!"
"Thank you for trusting us with your auto, home, renters, and life insurance! "
mycah hatcher
July 16, 2024
"Izabelle is an awesome agent . She make it quick and easy I was in and out of there .they are very welcoming and the communication was 5 stars all the way I wish I new about this State Farm years ago!!"
"We are so lucky to have Izabelle! She is the best at what she does! "
Balingate branco
July 16, 2024
"Best insurance company for student with good grades you’ll not be disappointed, I’m very satisfied with the agents communication they are very quick to respond and explain every details"
"Branco, we are so happy you are satisfied with our office! We try to make the insurance process as easy as possible and take pride in communication! We look forward to working with you! "
Karen Sharp
July 11, 2024
"Fast response on helping with claim"
"Thank you, Karen! We strive to be most helpful to our customers no matter what! "
Minh Murphy
July 10, 2024
"Jennifer team did a great job! They gave me a quote and took time to go over one by line to explain what coverage in the policy for me. They also followed up with me after that. I am very happy with their service!"
"Thank you so much for your kind words! We're so happy to hear that you had a positive experience with our team. It's our goal to ensure our customers fully understand their coverage and feel supported throughout the process! "
Madelyn Spano
June 10, 2024
"I’ve been with State Farm with Jennifer Jacobs for a few years & they just get better & better. Aliesha answered every question and made sure I knew what all my options were. She was super sweet & VERY flexible with communication, which as a mom I highly appreciate. Will always recommend!"
"Madi, I promised we would do our best to help all that insurance business make sense! I am glad we were able to help you along the way. SO excited for your new home purchase."
Donna Jensen
June 7, 2024
"I called to fine cheaper insurance and the Agent was so nice polite. And with in a couple hours I was hooked up with cheaper car insurance then what I was paying. Thank you State Farm Donna"
"Donna, we love to hear this! We strive for customers to have a great experience and help them save money with better coverage on car, home, and life insurance! "
Solomon Busch
May 29, 2024
"Ashley the best 💪💪"
"We are so happy that Ashley could help you with your auto needs! "