State Farm® Insurance Agent Jennifer Jacobs
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steve0552
August 19, 2025
5
out of
5
rating by Steve0552
"I needlessly put up with the hassle, delays to my question from my old agent but changing to State Farm was a pleasant change. Izabelle was a wonderful agent. Knowledgeable, sharp and friendly."
Mike Shatzer
August 7, 2025
5
out of
5
rating by Mike Shatzer
"My window claim was approved that morning before I got to work! Great customer service as always?"
Jenni Aberli
August 4, 2025
5
out of
5
rating by Jenni Aberli
"After having been with with another insurance company for many years, our rates became ridiculous, so I decided to shop around. I checked with several companies and not only did State Farm have the best rates, the agent I worked with (Isabelle) was the ONLY agent that actually followed up with me. She was so helpful, nice, and so patient with all of my questions and inquiries. I am very happy about the better rates, but just as happy about the customer service, which is really important, especially when it comes to insurance. I highly recommend Jennifer Jacobs- State Farm Insurance Agency."
We responded:
"Thank you so much for your kind words and for choosing Jennifer Jacobs - State Farm Insurance Agency! We’re thrilled to hear that Izabelle provided you with the exceptional customer service you deserve. At our office, we pride ourselves on offering competitive insurance rates and personalized support because both matter when it comes to protecting what’s important to you. Whether it’s auto, home, renters, or life insurance, our team is always here to answer questions, provide clear guidance, and follow up, just like Izabelle did for you. We’re grateful for your recommendation and honored to be your new insurance provider! "
Sandi Howard
July 30, 2025
5
out of
5
rating by Sandi Howard
"My experience was so easy . Called my agent , got a claim started for my cracked windshield. With in the same week, had an appointment scheduled for my replacement and got it taken care of. Couldn’t be happier with the service I received."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and that we could assist you promptly with your windshield replacement. Your satisfaction is our top priority, and we’re glad we could make the process easy for you. If you ever need anything else, don’t hesitate to reach out!"
Sam Gates
July 10, 2025
5
out of
5
rating by Sam Gates
"Great service, prompt in all communications, which is the most important thing for me!"
We responded:
"Sam! So happy to be able to assist you! We look forward to working with you. "
Kay DuVall
May 23, 2025
5
out of
5
rating by Kay DuVall
"Everyone was very helpful and friendly. They made the process of getting insurance very easy and made sure that I understood. Thank you so much."
We responded:
"Thank you so much for your feedback Donna! "
Ky Gator
May 5, 2025
5
out of
5
rating by Ky Gator
"Saved me a lot of money."
We responded:
"Thank you so much for your feedback we are so happy we were able to provide you great coverage at a competitive price! "
Brad Lyman
May 5, 2025
5
out of
5
rating by Brad Lyman
"I had a great experience! Agents were friendly, professional, and thorough."
We responded:
"Brad, thank you so much for your feedback. We appreciate the opportunity to serve you! "
Rob Green
April 11, 2025
5
out of
5
rating by Rob Green
"I love the lady’s at State Farm! They are very friendly and always there to help me with adding a policy or making changes. They rock!"
We responded:
"Rob, I am so glad to know your experience with us has been favorable! We hope we always exceed your expectations !"
Coty Murphy
March 26, 2025
5
out of
5
rating by Coty Murphy
"Very nice willing to help me out and make sure I got the best deal."
We responded:
"Thank you, Coty!"
Richard Brent
March 13, 2025
5
out of
5
rating by Richard Brent
"Jennifer and her staff have always been friendly and helpful with any of our insurance needs!"
We responded:
"Richard, we truly appreciate your kind words! Our team is always happy to help with your insurance needs, and we’re grateful for the opportunity to serve you. Thanks for being a valued customer!"
Brad Lyman
March 11, 2025
5
out of
5
rating by Brad Lyman
"An absolute pleasure to work with! Great customer service!"
We responded:
"Thank you, Brad! We truly appreciate your kind words and are so glad to hear you had a great experience with our team at Jennifer Jacobs - State Farm. Providing top-notch customer service and personalized insurance solutions is what we strive for every day. If you ever need anything, whether it’s a policy review or just a quick question, we’re always here to help!"
Jerry Moore
February 27, 2025
5
out of
5
rating by Jerry Moore
"Isabelle was very personable and helpful, she was able 2 answer my questions and concerns, transfer 2 state farm ins was smooth and easy, saved me some $$$$$"
We responded:
"Thank you, Jerry! We’re so glad to hear that Izabelle made your transition to State Farm smooth and easy. Saving money while getting great coverage is always a win! We appreciate your business and your kind words. If you ever need anything, don’t hesitate to reach out!"
Jade Blaisdell
February 26, 2025
5
out of
5
rating by Jade Blaisdell
"Best insurance agency ever. Through car issues, house fires, and nicer life events they have been here through every step. I could not talk highly enough about them."
We responded:
"Thank you so much, Jade! Your kind words mean the world to us. We’re honored to have been there for you through life’s ups and downs, and we truly appreciate your trust in our team. If you ever need anything, we’re just a call away!"
Zach Kyukca
February 24, 2025
5
out of
5
rating by Zach Kyukca
"Saved me 60% on car insurance and 40% on homeowners, plus gave me significantly better coverage. All that wrapped up in an extremely pleasant experience with a very kind agent; new customer for life."
We responded:
"Wow, Zach! Thank you for your amazing feedback! We’re thrilled we could help you save while also improving your coverage. It means so much to have you as a valued customer, and we look forward to being here for you for years to come!"
ashley lafear
February 21, 2025
5
out of
5
rating by ashley lafear
"Always taking care of my needs. Thank you all so much!!"
We responded:
"Thank you so much, Ashley! We truly appreciate your kind words and are always here to take care of you. If you ever need anything, don’t hesitate to reach out!"
Heather Huffman
February 7, 2025
5
out of
5
rating by Heather Huffman
"Absolutely amazing to work with. Every time I have questions, they are extremely helpful and take the time to explain everything clearly. Their customer service is top-notch, and they always go above and beyond to ensure I have the best coverage for my needs. It’s refreshing to work with someone who genuinely cares about their clients. Highly recommend to anyone looking for reliable and friendly service!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our team. Providing clear, helpful guidance and ensuring you have the right coverage is always our priority. We truly appreciate your support and recommendation—it means the world to us!"
Jessica Jordan
January 28, 2025
5
out of
5
rating by Jessica Jordan
"Highly recommend!"
We responded:
"Thank you so much for your feedback Jessica!"
Dan Lavrich
January 28, 2025
5
out of
5
rating by Dan Lavrich
"Jennifer's team has always been attentive and able to help/answer any questions I have. Very flexible in working with me. Appreciate them all!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that our team has been able to meet your needs and provide the flexibility and support you deserve. It’s always our goal to ensure your questions are answered and that you feel taken care of. We truly appreciate you being a valued part of our agency!"
Helen Fehr
January 21, 2025
5
out of
5
rating by Helen Fehr
"I am happy to have reunited with State Farm! Bundled home and auto with Izabell at Jennifer Jacob’s State Farm. Izabell was very patient and a real go getter that was just what I needed, because I am so busy!"
We responded:
"Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you've reunited with State Farm and that Izabelle provided you with the support you needed while bundling your home and auto insurance. Our team is dedicated to making the process as smooth as possible, especially for those with busy schedules. We're glad to know that Izabell's patience and determination made a positive impact on your experience. Welcome back to State Farm!"
Madeline Gourley
December 9, 2024
5
out of
5
rating by Madeline Gourley
"I had a great experience!! Sarah was so patient in explaining things and just had an all around amazing personality! I’m so glad i was able to get the help."
We responded:
"Thank you for your kind words and for sharing your positive experience! We're thrilled to hear that Sarah made such a great impression with her patience and amazing personality. Our team strives to provide clear and personalized assistance, and it’s wonderful to know we were able to help you. Please don't hesitate to reach out if there's anything else we can do for you. We're here to help!"
Rudy Yamanoha
December 4, 2024
5
out of
5
rating by Rudy Yamanoha
"Jennifer Jacobs and her staff were very professional and has helped our family on a number of claims stemming from auto, home, and life. They were sensitive to our needs, and found ways to make life easier for our family. I’ve been a StateFarm member since 1989, and the extraordinary staff who surrounds StateFarm is the reason I never left. If you want a good reliable, trustworthy, and professional agent, please visit Jennifer Jacob’s and her staff! Respectfully, Rudy Yamanoha"
We responded:
"Rudy, It's an honor to help you with your home insurance, auto insurance, and life insurance. Welcome again to Kentucky~"
Natalie Roberts
December 3, 2024
5
out of
5
rating by Natalie Roberts
"Jennifer and are staff a tree e first class! Knowledgable, kind, helpful, and always looking out for the clients best interest. I cannot recommend them enough."
We responded:
"Natalie, being your local agent is truly a pleasure. Thank you for being the best part of what we do!"
Angela Lasseigne
December 3, 2024
5
out of
5
rating by Angela Lasseigne
"Isabella was so helpful and got back with me on all the information I needed asap!"
We responded:
"Izabelle is such a gem! So happy to be able to assist you and your family. "
Billy Carlisle
November 20, 2024
5
out of
5
rating by Billy Carlisle
"The staff is always very helpful. They treat you with respect and do everything they can to take care of you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "